security
Integrating FedRAMP-Approved AI Platforms into Your CRM: What Procurement Should Ask
eenquiry
•2026-01-28Advertisement
ops
How to Build a Nearshore + AI Ops Strategy for Customer Enquiries
eenquiry
•2026-01-27
Deals
Ring Battery Video Doorbell | DIY Wireless Video Doorbell Camera with Head-To-Toe View, HD Video | Easy to install (5 min) | With Built-in Battery I 30-day free trial of Ring Subscription Plan
AAmazon Deals
•2026-01-28Latest Articles
resilience•
9 min read
Vendor Risk When the Cloud Goes Down: Preparing for Multi-Provider Outages
Design vendor resilience contracts and multi-provider fallbacks after the Jan 2026 X, Cloudflare, and AWS outages. Practical steps for SMBs.
e
enquiry2026-01-26
security•
11 min read
Sovereign Cloud Migration Checklist for EU Customers: What Ops Must Verify
Practical checklist for migrating sensitive workloads to AWS European Sovereign Cloud—legal, technical, and operational verification tailored for EU ops and procurement.
e
enquiry2026-01-25
Deals•
0 min read
TOSHIBA 20 Liter 800W Manual Control Solo Small Microwave, Compact with 5 Power Levels, Automatic Defrost Function, Perfect for 9'' pizza, Clock and Timer, Easy Clean, White- MM-MM20P(WH)
TOSHIBA 20 Liter 800W Manual Control Solo Small Microwave, Compact with 5 Power Levels, Automatic Defrost Function, Perfect for 9'' pizza, Clock and Timer, Easy Clean, White- MM-MM20P(WH)
A
Amazon Deals2026-01-28
Procurement•
6 min read
Geopolitical Risks and Their Implications on Martech Procurement Decisions
Explore how geopolitical risks impact martech procurement decisions.
J
Jordan Smith2026-01-25
Leadership•
7 min read
Effective Leadership Moves: What Small Business Owners Can Learn
Explore effective leadership insights for small business growth and team dynamics.
J
John Doe2026-01-25
Deals•
0 min read
SEZMOONSI Double Mattress 4FT6, Gel Memory Foam, Individually Medium Firm Pocket Sprungs Double Size Mattresses, Orthopedic Hybrid Mattress for Back Pain Relief 135x190x23cm
SEZMOONSI Double Mattress 4FT6, Gel Memory Foam, Individually Medium Firm Pocket Sprungs Double Size Mattresses, Orthopedic Hybrid Mattress for Back Pain Relief 135x190x23cm
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Amazon Deals2026-01-28
automotive•
7 min read
Innovations in Concept Vehicles: What They Mean for the Future of Transportation
Explore Cadillac's innovative concept vehicle and its implications for small businesses in the automotive sector.
J
John Doe2026-01-25
CRM•
9 min read
Consolidation Playbook: Which CRM Features to Keep When You Cut Platforms
Prioritise CRM features during consolidation with a buyer-focused decision matrix and a step-by-step migration playbook for small businesses.
e
enquiry2026-01-24
Deals•
0 min read
Shark Corded Upright Vacuum Cleaner 1.1L with Lift-Away Technology, LED Headlights, Anti-Allergen, 8m Cord, 750W, Crevice, Multi-Surface Tools, Blue/Black, NV602UK
Shark Corded Upright Vacuum Cleaner 1.1L with Lift-Away Technology, LED Headlights, Anti-Allergen, 8m Cord, 750W, Crevice, Multi-Surface Tools, Blue/Black, NV602UK
A
Amazon Deals2026-01-28
customer service•
7 min read
Achieving Customer Support Excellence: Lessons from Subaru's Success
Explore Subaru's customer support strategies and learn how small businesses can enhance their inquiry handling and customer satisfaction.
J
Jane Doe2026-01-24
LNG•
6 min read
Navigating Regulatory Changes: How LNG Shipping Must Adapt in 2026
Learn how LNG shipping companies can adapt to regulatory changes in 2026 with compliant strategies and technology.
J
Jordan Smith2026-01-24
Deals•
0 min read
Dreo Electric Heater, 1500W Energy Efficient Space Room Heater, Upgrade Remote Portable Ceramic Fan Heaters, Thermostat, 3 Modes 12H Timer, Overheat & Tip Over Protection, for Bedroom, Atom 316, Gold
Dreo Electric Heater, 1500W Energy Efficient Space Room Heater, Upgrade Remote Portable Ceramic Fan Heaters, Thermostat, 3 Modes 12H Timer, Overheat & Tip Over Protection, for Bedroom, Atom 316, Gold
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Amazon Deals2026-01-28
finance•
8 min read
Budgeting for Your Tool Stack in 2026: A Practical Template Using Personal Budgeting App Principles
Apply consumer budgeting app principles to control SaaS subscription sprawl. A 2026 template for tracking, allocating, and reducing recurring tool spend.
e
enquiry2026-01-23
ROI•
9 min read
The ROI Case for Cutting Tools: Real Metrics to Present to Finance
Build a procurement-grade ROI model to show finance real savings from decommissioning underused software — license, integration, and productivity gains.
e
enquiry2026-01-22
Deals•
0 min read
Ring Indoor Camera (2nd Gen) | Plug-In Pet Security Camera | 1080p HD, Two-Way Talk, Wifi, Privacy Cover, DIY | alternative to CCTV system | 30-day free trial of Ring Subscription Plan
Ring Indoor Camera (2nd Gen) | Plug-In Pet Security Camera | 1080p HD, Two-Way Talk, Wifi, Privacy Cover, DIY | alternative to CCTV system | 30-day free trial of Ring Subscription Plan
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Amazon Deals2026-01-28
procurement•
9 min read
How to Audit Your Tool Stack in One Day: A Practical Checklist for Ops Leaders
Run a one-day audit to expose underused tools, hidden SaaS costs, and consolidation opportunities—complete with interview scripts and TCO formulas.
e
enquiry2026-01-21
cloud•
9 min read
Evolving Enquiry Triage in 2026: Edge‑Assisted AI, Local Test Labs, and Cost‑Aware Query Controls
In 2026, enquiry handling is no longer just routing — it's an orchestration of edge tools, typed rollout contracts, and query-cost intelligence. Learn advanced patterns to reduce latency, control cost, and increase resolution rates for micro and enterprise contact hubs.
E
Elena Markovic2026-01-19
Deals•
0 min read
AmazonCommercial Multipurpose Wiping Paper, 2-ply Centrefeed, Blue Roll Recycled, 6 Rolls (1 pack), 450 Sheets per Roll, Sheet Size: 30 x 20 cm
AmazonCommercial Multipurpose Wiping Paper, 2-ply Centrefeed, Blue Roll Recycled, 6 Rolls (1 pack), 450 Sheets per Roll, Sheet Size: 30 x 20 cm
A
Amazon Deals2026-01-28
observability•
9 min read
Observability-First Enquiry Hubs: Designing Low‑Latency, Privacy‑Preserving Platform Control for Hybrid Support (2026)
In 2026 the smartest enquiry hubs fuse edge compute, privacy-first data flows, and observable decisioning. Practical patterns, tool choices and deployment notes for cloud teams running hybrid contact and micro-support operations.
L
Luca Alvarez2026-01-18
pop-ups•
10 min read
Micro‑Contact Hubs: A Practical Playbook for Pop‑Up Support and Local Fulfillment (2026)
Pop‑ups and micro‑contact hubs are the frontline of local support in 2026. This operational playbook covers portable POS, power, check‑in kits and security — and how to integrate them with cloud enquiry systems for fast, local-first customer resolutions.
A
Ava Richmond2026-01-17
Deals•
0 min read
TUMELLA Strongest Windproof Travel Umbrella (Compact, Superior & Beautiful), Small Strong but Light Portable and Automatic Folding Rain Umbrella, Durable Premium Grip, Fits Car & Backpack Black
TUMELLA Strongest Windproof Travel Umbrella (Compact, Superior & Beautiful), Small Strong but Light Portable and Automatic Folding Rain Umbrella, Durable Premium Grip, Fits Car & Backpack Black
A
Amazon Deals2026-01-28
edge computing•
9 min read
Edge-Powered Enquiry Gateways: Reducing Latency and Preserving Privacy for Cloud Contact Teams (2026)
In 2026, the fastest and most trustworthy contact points are running near your users. Learn how edge-powered enquiry gateways combine on-device AI, observability and predictive ops to cut response times and protect privacy — with concrete deployment recipes for cloud contact teams.
D
Daniel O’Reilly2026-01-16
bot onboarding•
10 min read
Field Review 2026: Bot Onboarding Playbooks, EU Data Residency, and Hybrid Screening for Micro Contact Hubs
A hands‑on field review of modern bot onboarding flows, residency controls and hybrid screening setups for micro contact hubs in 2026 — lessons from deployments across three countries.
C
Claire Dupont2026-01-13
Sponsored•
1 min read
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Smart365.ai2026-01-28
hybrid•
9 min read
Hybrid Contact Points for Pop‑Up Retail in 2026: Edge‑First Routing, On‑Device Triage & Privacy
In 2026 pop‑up retail is a hybrid conversation: shoppers, creators and cloud services. Learn practical edge-first routing, on-device triage and privacy-forward designs that keep latency low and conversions high.
M
Maya Noor2026-01-12
scraping•
8 min read
Field Report: Building a Resilient Enquiry Scraper & Intake Stack for Local Markets (2026)
A hands‑on field report from teams who built a local enquiries pipeline for neighborhood markets in 2026. Learn scraper resilience, intake conversion tactics, and risk controls that let local teams scale without burning trust.
A
Aisha Malik2026-01-11
Sponsored•
1 min read
AI-Powered Solutions for Modern Teams
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Smart365.ai2026-01-28
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